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Shipping & Returns

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Warranty Policy

  1. We warrant to the original using customer, that at the time of delivery, our product will be free from defects in material and workmanship. Our liability and the customers remedy under this warranty are limited to the repair or replacement, at our election, of products or parts thereof returned prepaid to one of our authorized service agencies, and which are shown to our reasonable satisfaction to have been defective; provided that written notice of the defect shall have been given to us within the limits specified in the applicable Warranty Limit Schedule.

  2. We also warrant to the purchaser that we will convey good title to the product sold to the purchaser. Our liability and the purchasers remedy under this warranty are limited to the removal of any title defect or, at our election, replacement of products which are defective in title.

  3. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ARE ACCEPTED IN LIEU OF (1) ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (2) ANY OBLIGATION, LIABILITY RIGHT, CLAIM, OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT ARISING FROM OUR NEGLIGENCE. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY AND ALL OTHER REMEDIES, INCLUDING WITHOUT LIMITATION INCIDENTAL OR CONSEQUENTIAL DAMAGES. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING WARRANTIES, REMEDIES, OR THIS LIMITATION WILL BE BINDING UPON US UNLESS IN WRITING AND SIGNED BY OUR DULY AUTHORIZED OFFICER.

(Standard Warranty Policy Section FI 200.27)

 Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


 

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